1. Introduction
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and maxis88 ("maxis88", "the Platform", "we", "us", "our"), governing your access to and use of the maxis88 website located at https://maxis88.cam and all associated services, including but not limited to online casino games, sports betting, live dealer services, and any bonus or promotional programmes offered thereon.
By registering an account, accessing the platform, or placing any wager or bet through maxis88, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.
maxis88 is an international online gaming platform. Players located in Malaysia and other jurisdictions access this platform on the basis that they have independently determined such access to be lawful in their respective jurisdiction. maxis88 does not operate under a Malaysian gambling licence — no such licence exists for online casino services in Malaysia — and does not represent that its services are authorised under Malaysian domestic law.
Important: These Terms are written in English. In the event of any translation or interpretation dispute, the English version shall prevail. maxis88 reserves the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised Terms.
2. Definitions
For the purposes of these Terms, the following definitions apply:
| Term | Meaning |
|---|---|
| Account | The registered personal account created by a User on the maxis88 platform. |
| Balance | The total funds held in a User's maxis88 Account, comprising real-money deposits and any credited bonuses. |
| Bonus Funds | Credits awarded to a User as part of a promotional offer, subject to wagering requirements before withdrawal. |
| KYC | Know Your Customer — the identity verification process required by maxis88 before processing withdrawals. |
| Services | All gambling, betting, entertainment, and ancillary services offered through the maxis88 platform. |
| Wagering Requirement | The minimum aggregate betting turnover a User must complete before Bonus Funds become eligible for withdrawal. |
| MYR / RM | Malaysian Ringgit — the default operating currency of the maxis88 platform. |
3. Account Eligibility
To register and use a maxis88 Account, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the platform:
- You are at least 21 years of age. maxis88 strictly enforces a minimum age of 21 in line with international online casino licensing standards. Proof of age will be requested during KYC verification.
- You are accessing the platform in a jurisdiction where doing so is not unlawful. You accept sole and full responsibility for determining the legal status of online gambling in your jurisdiction.
- You are acting on your own behalf and not as an agent, nominee, or representative of any third party.
- You are not a politically exposed person (PEP) or subject to international sanctions that would prohibit your participation in online financial transactions.
- You have not previously been excluded or permanently banned from the maxis88 platform.
- You are of sound mind and capable of entering into a legally binding contract.
Age Restriction: Registration by persons under 21 years of age is strictly prohibited. maxis88 will permanently close any account found to belong to an underage user and will forfeit any balance held in such an account.
4. Account Registration
Each individual may register only one (1) Account on the maxis88 platform. Creating multiple accounts — whether under the same identity or using different personal details — constitutes a material breach of these Terms and will result in the permanent suspension of all associated accounts and forfeiture of all balances.
During registration, you agree to provide accurate, complete, and current information. You must promptly update your account information if any detail changes. maxis88 reserves the right to close your account if any information provided is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the security and confidentiality of your username, password, and any authentication credentials associated with your account. You must not disclose your login credentials to any third party. maxis88 will not be liable for any losses arising from unauthorised access to your account where you have failed to take reasonable steps to protect your credentials.
If you suspect that your account credentials have been compromised, you must contact maxis88 support immediately via live chat so that your account can be secured.
5. Deposits & Payments
maxis88 accepts deposits via the following payment methods available to Malaysian players: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and selected cryptocurrency methods including Bitcoin (BTC), Ethereum (ETH), and Tether (USDT).
All deposits are processed in Malaysian Ringgit (MYR). The minimum deposit amount is RM30 for most payment methods. Maximum deposit limits may apply and will be communicated within the deposit interface.
- All funds deposited must originate from payment accounts held in your own name. Deposits from third-party accounts are strictly prohibited.
- maxis88 does not accept cash deposits under any circumstances.
- maxis88 reserves the right to request documentation verifying the source of funds at any time, particularly for large or unusual deposit patterns.
- Deposit processing times are generally instant for e-wallets and bank transfers; cryptocurrency deposits are subject to network confirmation requirements.
6. Withdrawals
Withdrawal requests are processed subject to the following conditions:
- Your identity has been fully verified through the KYC process, including submission of a valid government-issued identification document (MyKad or passport).
- All applicable wagering requirements on any active bonuses have been fully satisfied.
- Your withdrawal amount does not exceed any applicable daily, weekly, or monthly withdrawal limit.
- Your account is in good standing with no active disputes, fraud flags, or compliance holds.
Withdrawals will be processed to the same payment method used for the corresponding deposit, where technically feasible. maxis88 may request additional verification documentation for large withdrawals. Processing times are typically 5–30 minutes for e-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) and may be longer for bank transfers or cryptocurrency transactions.
maxis88 reserves the right to reverse a withdrawal request if the above conditions are not met or if a fraud or money laundering concern is identified during processing.
7. Bonuses & Promotions
maxis88 offers various promotional bonuses to new and existing players. All bonuses are subject to the following general conditions, in addition to any promotion-specific terms communicated at the time of offer:
- Wagering Requirements: Bonus funds are subject to a wagering requirement before they may be withdrawn. The specific multiplier (e.g., 20x, 30x) will be stated in the relevant promotion terms.
- Eligible Games: Not all games contribute equally to bonus wagering requirements. Slots may contribute 100%, while table games such as Blackjack or Baccarat may contribute at a reduced rate.
- Bonus Expiry: Bonuses that are not claimed or wagering requirements not completed within the specified validity period will expire and be removed from your account.
- One Bonus at a Time: Only one bonus may be active at any given time, unless explicitly stated otherwise in the promotion terms.
- Abuse: maxis88 reserves the right to cancel a bonus and any associated winnings if abuse, irregular play patterns, or exploitation of the bonus system is detected.
Cryptocurrency depositors may be eligible for an additional 2% deposit bonus up to MYR 688, subject to separate terms communicated within the cryptocurrency deposit interface.
8. Betting Rules
The following general rules apply to all wagering activity conducted on the maxis88 platform. Sport-specific and game-specific rules are available within the relevant game or sports betting interface.
- All bets are placed at the player's own risk. Once a bet is confirmed, it cannot be cancelled or reversed except in circumstances explicitly permitted by the applicable game rules.
- In the event of a technical error or manifest pricing error, maxis88 reserves the right to void the affected bets and refund the corresponding stake.
- For sports betting markets, odds are offered in decimal format by default. Asian handicap, Mix Parlay, and in-play betting markets are available subject to applicable market rules and coverage.
- Minimum and maximum bet stakes apply per market and game type and are displayed within the betting interface prior to placement.
- Winnings will be credited to your Account balance promptly after final settlement of the relevant event or game round.
9. Prohibited Conduct
The following activities are strictly prohibited on the maxis88 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may result in reporting to relevant law enforcement authorities:
- Registering or operating more than one account, whether directly or through proxies or nominees.
- Using automated software, bots, artificial intelligence, or scripts to place bets or interact with the platform.
- Engaging in any form of collusion, match-fixing, or coordinated betting activity with other players.
- Exploiting software bugs, technical errors, or pricing mistakes for financial gain.
- Using the platform to launder money or facilitate any financial crime.
- Providing false or misleading information during registration or KYC verification.
- Accessing the platform in a jurisdiction where online gambling is unlawful and you are aware of that prohibition.
- Attempting to hack, reverse-engineer, or otherwise compromise the integrity of the maxis88 platform or its underlying systems.
10. Responsible Gambling
maxis88 is committed to providing a safe and responsible gambling environment. The platform is designed for entertainment purposes only and is strictly not intended as a source of income or financial relief.
maxis88 provides the following responsible gaming tools, accessible to all registered players free of charge:
- Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to manage your spending.
- Loss Limits: Cap your maximum permitted losses over a defined time period.
- Session Time Reminders: Configure periodic reminders of your active session duration.
- Cooling-Off Period: Temporarily suspend access to your account for a defined period of between 24 hours and 6 weeks.
- Self-Exclusion: Permanently exclude yourself from the maxis88 platform. This is an irreversible action and will result in the permanent closure of your account.
For full details on our responsible gaming programme, including information on external support resources, please visit our Responsible Gambling page. The maxis88 platform is strictly for players aged 21 and above.
11. Privacy & Data
maxis88 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the maxis88 platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
Personal data is used for account management, identity verification, transaction processing, fraud prevention, and regulatory compliance purposes. maxis88 does not sell or share personal data with third parties for marketing purposes without explicit consent.
12. Intellectual Property
All content on the maxis88 platform — including but not limited to the website design, logos, graphics, software, text, and game content — is the property of maxis88 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes. You may not reproduce, modify, distribute, transmit, or create derivative works from any maxis88 content without prior written authorisation.
13. Limitation of Liability
To the maximum extent permitted by applicable law, maxis88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including but not limited to loss of winnings, loss of data, or service interruptions.
maxis88 does not guarantee continuous, uninterrupted, or error-free access to the platform. Scheduled maintenance, force majeure events, and technical failures may result in temporary unavailability of services. maxis88 will endeavour to notify users of planned maintenance in advance where reasonably practicable.
maxis88's total aggregate liability to any individual User in connection with these Terms shall not exceed the total deposits made by that User in the thirty (30) days preceding the event giving rise to the claim.
14. Account Suspension & Termination
maxis88 reserves the right to suspend, restrict, or permanently close any User Account at its sole discretion, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms.
- Reasonable suspicion of fraudulent, abusive, or illegal activity.
- Failure to complete KYC verification within the required timeframe.
- Activation of a self-exclusion request by the account holder.
- Where required by applicable law, regulatory direction, or court order.
Upon account closure, any funds in your balance that are not subject to dispute, fraud investigation, or bonus forfeiture will be returned to you via your registered withdrawal method within a reasonable timeframe, subject to the completion of any outstanding KYC requirements.
You may voluntarily close your account at any time by contacting maxis88 support via live chat.
15. Amendments to These Terms
maxis88 reserves the right to amend, modify, or replace these Terms at any time. When material changes are made, maxis88 will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered users via email or in-platform notification.
Your continued use of the maxis88 platform following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and may request account closure.
16. Governing Law & Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international online gaming regulatory frameworks under which maxis88 is licensed.
Players in Malaysia are reminded that online gambling exists in a legally complex environment under Malaysian law. By accessing maxis88, Malaysian users acknowledge that they do so at their own legal risk and that maxis88 does not hold a licence issued by any Malaysian government body. maxis88 does not represent that its services are endorsed or authorised by any Malaysian regulatory authority.
17. Contact Us
If you have any questions, concerns, or formal complaints relating to these Terms and Conditions, you may contact the maxis88 support team through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week, directly on the maxis88 platform. Average first response time is under 2 minutes.
- Email: [email protected] (plain text — not a clickable link; please copy and paste into your email client)
Formal complaints will be acknowledged within 24 hours and investigated with a view to resolution within 10 business days. All communication regarding formal complaints should be conducted in English.
When contacting support regarding an account matter, please have your registered email address and account username available to allow for prompt identification and resolution.